Privacy Policy

Privacy Policy — Fascination Coaching

Last updated: September 2026

Data Controller: Wayne Westacott

Email:

Location: Devon, United Kingdom

1. Purpose of this Privacy Policy

This Privacy Policy explains how Fascination Coaching collects, uses, stores, and protects your personal information when you visit the website, make an enquiry, or work with me as a client. It also outlines your rights under UK GDPR.

2. Information I Collect

I only collect information needed to provide safe, effective coaching and hypnosis services.

Information you provide directly

Name

Email address

Phone number

Enquiry details

Session notes (brief, factual, confidential)

Payment information (processed securely via third‑party providers)

Special category data

Sessions may involve discussing emotional wellbeing, stress, avoidance, or other sensitive information. This is processed under legitimate interests and provision of health‑related services.

Website data

IP address

Cookie preferences

Basic analytics (page views, device type)

I do not use invasive tracking or advertising cookies.

3. Why I Collect Your Data (Lawful Basis)

To respond to enquiries — Legitimate interests

To deliver coaching and hypnosis services — Legitimate interests / health‑related services

To take payments and manage bookings — Contract

To maintain records required for professional and legal standards — Legal obligation

To keep the website secure and functioning — Legitimate interests

4. How Your Data Is Stored

Your data is stored securely using encrypted, password‑protected systems. Session notes are minimal, factual, and confidential. I do not sell or share your data for marketing.

5. Who Your Data Is Shared With

Only when necessary:

Payment processors (e.g., Stripe, PayPal)

Website hosting provider (for secure form delivery)

Professional supervision (anonymised)

Legal or safeguarding obligations (only if required by law)

6. Data Retention

Enquiry emails: 12 months

Session notes: 7 years

Financial records: 6 years (HMRC requirement)

Website analytics: up to 12 months

After these periods, data is securely deleted.

7. Your Rights Under UK GDPR

You can:

Access your data

Request correction

Request deletion (where appropriate)

Restrict processing

Object to processing

Request a copy of your data

Withdraw consent (where consent is used)

Email:

8. Cookies

This website uses essential cookies for security and basic functionality, and may use optional analytics cookies. You can manage your cookie preferences at any time.

9. Complaints About Data Handling

If you have concerns about how your data has been handled:

Email me at [email protected]

I will acknowledge your complaint within 30 days and investigate promptly.

If unresolved, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.

10. Changes to This Policy

Any updates will be posted on this page with a revised “Last updated” date.